New HP Officejet Pro x6830 (3 days old) will not print from PC. Test print OK and photo copy OK. With Driver installed from CD (and again from HP site) setup says 'Printer connected, go on line to finish setup or go to HP to set up later.' When I click to finish setup it says, 'No connection' when I have a good connection. I have also gone to 'setup later'. When I try to print from MS Word, error D/box says 'Cannot print due to current printer setup'. and 'Cannot print, no printer installed'. When I look in MS Word print d/box it shows the printer is set as Default Printer but when I try to look at Properties it says 'Printer returned an error' . Any ideas before I take it back to the suppler?
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