Hi
I have installed an envy 4500 all in one printer and connected 2 laptops. One runs window 7 which prints multiple pages fine. The other runs window 8.1 but I cannot seem to get it to print more then 1 and 1/2 pages before an error msg comes up on my computer saying it cannot print the document in question.
So I have tried uninstalling and reinstalling with disc provided, uninstalling and downloading 2 or 3 times with the new drivers for windows 8.1 but still no go.
Used the hp print and scan doctor. It just says everything is fine. No problems found.
Diognostics results are no problems found.
When I connect the usb cable and print multiple pages it works fine, but then when I select the network option no go.
Why can't I print multiple pages via the network.
Please help.