I lost the ability to contol my printer from my desktop. Until recently, when I clicked on my printer shortcut the HP
window would open with my controls, including the Device Manager button. Now that button is gone and the only
options that are left are: See What's Printing--Customize your Printer and Set Preferences. I have tried unplugging
both the printer and desktop. I also uninstalled and reinstalled the software with no luck. I'm running Windows 7.
Would appreciate some help if anyone is familiar with this issue. Thanks.