Like everyone else I would receive on a whim that error message that solution center could not find the printer. So I would delete all the Hp printers under devices and printers and then go to start->hp->-officejet...->add device and go through the process of adding the device. I guess there was a limit to how many times I could do it because I started to get the page asking me if the wireless printer was on the network and when I manually typed the IP address it still didn't find it. So I have uninstalled, reset the router, rebooted, double clicked that l3 uninstall a bunch of times, checked my router settings checked my printer settings on the printer itself and via internet page and still no joy. I have also reset the printer to factory defaults. I have downloaded hp scan doctor and it can test, print scan all day long but when i run oj6500ve709_full_14.exe I can't install the printer.
So even though I have had the problem of solution center not wanting to work I thought maybe its something I done recently. I recently changed my router settings to wpa2 and enabled mac authroization. Could it be that HP doesn't like that? Should I have setup an adhoc vs infrastructure for communications mode????? Also to add, the oj6500ve709_full_14.exe doesnt see the printer even when its plugged in via USB. I did notice a faster install when I disabled Norton firewall but no joy otherwise.
Some help would be greatly appreciated as I am in college and have to do alot of write outs and then submit then online and my teacher is starting to get upset with my horrible cellphone pictures vs the scanned pdf I used to be able to do.
Thanks!