HELP!! Have been using an HP Laserjet Pro 400 M425dn dual tray printer for 2 years, along with a Dell laptop. Always had ability to send documents to print using both letter and legal size paper. Under print set-up on laptop, the option checked was always set to "Choose Paper Source by PDF Paper Size". Now I've just purchased an HP Envy All-in-One Desktop, which does not offer that option under Print Set-Up. While it allows for 'Auto Selection' of paper size, you are required to choose either letter or legal size paper. I've called tech support 3 times, the latest call earlier this am, only to be disconnected. Yesterday I was told that I should go on hp/support and update drivers. My husband downloaded drivers, but still no fix. Unless this issue is resolved asap, I will have no option but to return this Envy Desktop, as I cannot run my business without this option.
Anyone have a similar problem? How was it resolved?