I'm running my All in one 2610xi on Windows 7 Service pack 1 home version 64 bit. I have downloaded the software and driver several time and still get the same error message when I try to install it. I finally purchased the Software and Driver on CD, but I still get the same error as follows:
MICROSOFT VISUAL C ++RUNTIME LEBRARY
Runtime error! Program: C:\users\jerry\appdata\local\temp\7zs3do2\setup.exe.
This application has requested the runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
The printer works fine, it just won't scan. It does copy.
Can anyone help me?