My photosmart 7515 c311a stopped scanning. I tried to reinstall the software on my pc (Windows 7 64bit).
It is wireless and the printer is still connected to the computer.
The software install keeps prompting me to connect the printer. When I type in the ip address I get an unable to find printer message and explanation that -the IP address entered is either incorrect or it is from a different wireless network.
It is correct and I can connect through my browser. How do I install the software without having to connect the printer?