Hi,
Sorry if I have entered this in the wrong place but I am new to the forum.
My father has purchased a new HP Deskjet 1510. He has a Toshiba Laptop running off Windows Vista 32-bit.
I have used the installation CD provided to install and also downloaded the latest HP Drivers from the website as prompted.
All appears to have installed correctly and I am able to print all types of documents except word documents. (PDF's, Screengrabs, HTML pages etc.) When I print a word document, the printer goes through the motions but prints a blank page in the end.
I am also able to copy & scan documents in both black & white and colour.
I have tried various troubleshooting applications (HP Print & Scan Doctor, Windows Print Fix etc.) and all say that the printer and settings are all in working order.
I have also removed and reinstalled the printer but the problem remains.
I have also installed the printer on my own laptop (Dell Inspirion running off Windows 8) but the printing from word issue remains.
I am at my wits end and would appreciate if someone could provide some assistance.
Cheers.
Mageegs