32-bit Windows 7 Ultimate
Printer had worked on computer before. It began printing (one line per minute) so I uninstalled the printer and tried reinstalling it. Now when downloading drive from the internet (have tried both Basic and Full versions) I receive a "dot4_plugin.exe not working" error message followed by "The extended attributes are inconsistent". I have tried different USB ports and I have tried advice on previous threads. The following has not worked:
1) Press Ctrl + Alt + Del keys to start the "Task Manager"
2) Select Applications (at top, left)
3) Select the HP DOT application and answer yes to stop it. Wait a few seconds and exit the Task Manager
Re-start the Print Spooler:
1) Right click on "My Computer"
2) Select "Manage"
3) Select "Services and Applications" (click on the "+" sign to expand the selections), then select "Services"
4) On the right panel, a list of services will appear. Scroll down to "Print Spooler" and select it.
5) On the right panel, select "Restart Service" option that will appear.