I've had a Photosmart B8550 for several years. It used to print from my Win 7 Home Premuim setup, but won't now. I've attempted several fixes, driver un-installations and re-installations, including what is described in a thread that started on this forum on 7/15/13. The cumulative result is that I can print beautiful diagnostic pages from the HP Solution Center software, but nothing from any application running on Windows, nor a test page from the printer properties page in Control Panel. When I click the "Print Test Page" button on the printer properties page, I see the page flash briefly in the B8500 Series printer queue window and disappear -- but no page is printed. Is there a fix I haven't seen? Does this mean the printer has fried? Is there one last attempt I can make before (probably literally) heaving this one out the window?
↧