Hi there!
A few days ago I noticed my printer was making copies but not scanning.
Today the printer stop working at all.
So I uninstalled the software and re instale it from the website (I don't have the original disc) but everytime I have to plug the usb cable my computer makes a double sound, as if first recognize it and then it doesn't and when I finally was able to make the installation software works, it didn't recognize the usb calbe at all.
I tried with another computer and it was working fine.
If I plug anything else in the same USB port it works and if I try to plug this cable in any other port, it's rejected.
I tried changing the cable, and still get the double sound and I can't complete the instalation.
I honeslty don't know what else to do.
I will appreciate your help !
Thank you so much!