Hi,
I need help. I installed the printer driver and software yesterday. I checked the ink and it says both cartridge is still okay. Even the indicator on the printer is still full. A test print yesterday was okay and I was able to print a sample picture.
However this morning I was printing a document and then the text and characters are printed with lines. I tried the alignment and other testing until I ended up with blank print during a test print.
Ink indicator still says cartridges are full.
Help please what do I do next? By the way I attached the unit to two desktops, one is MS windows 7 64BIT PROFESSIONAL while the other desktop is on MS Windows 7 Ultimate 32bit.
Thanks.