I have a HP Photosmart Premium C309g-m running as a network printer that is not working on my Windows 8.1 laptop. I have tried uninstalling and reinstalling the all-in-one software, which did not help (and the solution center software had issues, but a test page did successfully print), nor did the HP troubleshooting software.
Whenever I click print nothing seems to happen, I see no document in the spooler. I have also tried selecting the 'printer properties' only to have a pop up say the driver is not installed.
I need help!!!!