I have an HP computer, Windows 7, 64-bit & the HP Photosmart C7280. The drivers for this printer alone have been installed on this computer for someone else's use & has been working great. Now, we have swapped computers, & I need the HP Solution Center on this computer for ease in scanning, etc. For some reason, that is not on this computer.
So, I tried downloading & installig the drivers again in order to get everything, including HP Solution Center & HP Photosmart Essential 3.5 on this computer.
Downloading appears to be okay. During the installing phase through the Wizard, it reaches a point where it says installation failed and gives an error code of 32612548. It continues to report the error to HP & find a solution. It goes through a couple more screens & says it found a solution & supposedly installs it. Then when it continues a box comes up & says the Installer has stopped working & closes the program.
I've tried this about 8 times with the same result, even though I try little different things, such as downloading & saving the program, then installing or simply running the program rather than saving, etc. I even tried copying the bin files from my laptop which uses the same printer & has HP Solution Center & HP Photosmart Essential 3.5 on that desktop, hoping if something was missing on this computer, it would replace it. No luck.
Please help me find a way to get HP Solution Center on my desktop on this computer.
Many thanks!!