My Officejet j6480 stopped working after I installed Windows 8.1.
I then completely uninstalled all HP software, including using the "scrubber" software I found on HP's website.
I downloaded the last full feature drivers and software install (dated 2012-10-14), and extracted it and nothing happened.
I located the extracted files in the user\appdata\local\temp folder, and found setup.exe. I tried runnig it in windows 7 and windows 8 compatibility modes, but it just hangs (it shows as executing in task manager but nothing happens).
Will HP be providing an updated version of the drivers soon? I am totally unable to print.
I did just try adding the printer in the Add Printers dialog, and a driver was found by windows, but I get an error (no details) when I try to print a test page, or print any kind of document. I cannot scan anything either.
By the way, the printer is connected to the network via ethernet (ie. not wirelessly, and not directly to computer via USB).