Hi everyone,
Product: Officejet J6480
Problem: HP Scan won't open after updating to Mac OSX 10.9 Mavericks
Error Message:
HP Scan cannot be opened because of a problem.
Check with the developer to make sure HP Scan works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
Any thoughts on what I should do? From what I can tell, the HP Support information asks me to run an Apple Software Update. This takes me to the Apple Apps Store, and I'm not really sure where to go from here, since this seems to be the wrong direction.
Thanks for any and all help.
J.