Greetings,
I try to install my Officejet 6500 wireless on a win7 PC. (with the original CD)
It was already installed earlier and upgraded to a newer version, but didn't work anymore. (eg: scanpart).
Tried everything i could find to uninstall the version already on the PC, but somehow softwarecomponents are left behind.
Each time i start the install from my original CD, i get the message "A newer version is already installed. Connect the printer and it will be automaticaly recognised". Well it gets recognised, but doesn't work. not earlier and certainly not now due to major parts that are uninstalled/removed.
- is there a way to ingnore the later version on the PC and force the install from the earlier version on the original CD?
- is there HP-software that really uninstalls 100% all HP-softwareparts from a PC?
ty