Installed driver for this printer on a 64bit Dell XPS running 8.1. The data on the computer says the installation is satisfactory.
The printer printed a full page fax report and self diagnostic page. But when prining a full page from Word, or the internet it will only print about half a page. then it may stop, or it may print a series of pages with a few characters on them. The print queue says that all of the data has been transmitted to the printer. It will print a full page with little content, like a row of x's at the top of the page, a row in the middle, and a row at the bottom. It also prints a full page from excel if the spreadsheet contains only a small amount of data. The same printer prints, faxes, and scans satisfactorily from an older computer running XP. What can I do to the driver to have it print full pages? Printer model no is C8189A, serial No {Personal Information Removed}