Hi, have recently upgraded my operating system from windows 8 to windows 8.1.
Once this upgrade completed, my printer assistant could no longer find the printer.
I un-installed the program, and re-installed the full driver version off the HP website, but after install, i still do not have a printer assistant. I can print, but have no other functions.
If i go into My Computer Printers and Devices, double click on the printer, i am still only given 3 options: 'See whats Printing', 'Customise your printer' and 'Set preferences'. There is no option for 'Printer Assistant'.
I have tried the un-install, install option a couple of times now...and no difference.
Am i ever going to be able to communicate with my printer and scan etc, etc, ever again?
Any help would be greatly appreciated.