Hi, I have tried unplugging for hours and cannot get out of the HP Energy Star Logo on the touch screen.
I need to reset the NVRAM. Can someone please help
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Stuck booting
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Deskjet 2700 - app installed, shows print preview but the button to actually print remains shaded
Hi there,
I have bought the Deskjet 2700 all on one series. I have set up the hardware and got it connected up to wifi. I have downloaded the app and got this talking to wifi and done a test print.
I have a document I want to print. I send it to the app. It appears in the print preview section but I cannot move forward and print. There is a button on the screen to push that says “print” but this remains shaded and cannot be clicked on. It is driving me mad and I cannot work out how to fix it. I have had other wireless printers and have had no issues. Anyone got any ideas?
thank you!
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I can't find the power off button on mmm y hp6420 printer
I've set up my new HP6420 pro printer but can't find the power button.
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My fuser is going out on my printer, and I want to know if the cost is worth repairing?
My fuser is going out on my HP Printer. How do I get that repaired? Second, how do I find out the cost?
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HP laserjet pro m404dn
We recently purchase a number of laserjet m404dn/dw models. We have had two issues with these printers:
- The setup for the WSD driver is causing erratic issues with our ERP software being able to find the printer
- fixed by setting to an ip address or virtual usb port.
- The current firmware MOGAMIXXXN002.1916A.00 bugs out the printer when sending bulk pages to be printed out. Prints out garbled text and blank pages.
- Older firmware it function fine. We have an older m404dn with MOGAMIXXXN002.2002B.00 that can print out multiple pages without any issues.
This is the conclusion we have from testing, resetting, and reinstalling drivers. We are at our wits end with these printers and looking for a firmware downgrade option or a firmware fix if possible. We haven't ruled out a driver issue, as we are not programmers just IT people. We be grateful for any other possible solutions that are suggested. Thanks.
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Setup ink cartridge alternative when resetting Officejet Pro 8625 to factory defaults
I'm trying to do a partial reset of my printer after encountering the Printer Failure error. After checking and cleaning the print head contacts, I was able to get the printer to the support menu, then select the partial reset option. When I power the printer, I'm queried for the date and time and duplexer, but it then asks for the Setup ink cartridges, which I don't have anymore. If I try to skip through this, I just get the Printer Failure error again. I am using some generic ink cartridges right now. They are recognized by the printer, but clearly aren't the original setup cartridges. What options do I have to finish the factory reset when I can't get past this error message?
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I do not have set up cartriges for envy 5055
I do not have setup cartridges for my printer
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Packet loss and slow speeds after installing HP Smart app on MacBook Air 2020 (M1)
I was running some tests on my MacBook Air and noticed that I was getting a lot of dropped packets when pinging things. I also was getting slightly slower speed tests (240/10 instead of 390/11). I booted into Safe Mode and this issue went away, so I knew it was something running that was causing the problem.
After quitting a variety of applications, I finally found the problem app is HPPSDrMonitor, which is part of HP Smart (version 12.7.1). I don't know why this is running all the time in the background, but it is causing network issues. If I boot up my laptop and stop the process, the packet loss and speed issues go away.
Please fix this.
Why is this always running anyway?
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EWS admin password reset HP color laser 150nw
I have the exact same problem as obviously several users in the past.
I entered a custom complex password for the admin account of my HP color laser 150nw, saved the password my password tool but afterwards are told, the password is incorrect.
As stated in that thread, there seems to be printer specific ways to reset it, which seems very, very weird - but please tell me to reset the printer as I'd like to change WiFi settings and am unable to do so.
https://h30434.www3.hp.com/t5/LaserJet-Printing/ews-admin-password-reset-HP-color-laser-150nw/m-p/7615955/highlight/true#M395514 pretty much sums up my setup - I am based in Germany as well and obviously have the exact same model printer as @DerHarzer
@
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Regionalize HP5258 for use in India
Hello,
I have tried reaching out to HP call center with no luck, something to do with which geo has to support the case. I see that several others have faced the same problem, & there is a solution available but needs to be applied on a per-device basis.
While I was a resident of the US, I had purchased a HP OfficeJet 5258 which uses HP63/HP63XL cartridged in the US. I moved to India a few weeks ago and have run out of ink.
Per HP Printers - Which Cartridges Work with My HP Printer? | HP® Customer Support, it says that a HP803 cartridge in India is compatible with a HP63 in the US. However when I installed the HP 803 (which I purchased from HP.com) onto my printer, it says incompatible cartridge.
Searching this forum, it looks like re-regionalization has to be performed. Can someone from HP support please help?
Thanks
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How to reset NVRAM
I forget the password and want to reset it. Please someone send me instructions for how to reset the password! Thank you!
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Printer HP Deskjet Ink Advantage 2020hc does not work with MacOS Catalina (10.15.7)
Hello! My printer (HP Deskjet Ink Advantage 2020hc) recently has stopped printing on my Mac OS Catalina, probably due to the constant updates of the latter. It shows "error". Is there any solution to this problem except buying a new printer? Thank you.
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HP Drivers only work with intel chips they do not work with the new M1 chip
Can anyone help HP will not let me contact them to find out if they are going to update their drivers to work with apples M1 chip? so frustrating!
Thank you
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Packet loss and slow speeds after installing HP Smart app on MacBook Air 2020 (M1)
I was running some tests on my MacBook Air 2020 (M1) and noticed that I was getting a lot of dropped packets when pinging things. I also was getting slightly slower speed tests (240/10 instead of 390/11). I booted into Safe Mode and this issue went away, so I knew it was something running that was causing the problem.
After quitting a variety of applications, I finally found the problem app is HPPSDrMonitor, which is part of HP Smart (version 12.7.1). I don't know why this is running all the time in the background, but it is causing network issues. If I boot up my laptop and stop the process, the packet loss and speed issues go away. Why is this always running anyway?
Please fix this.
On a side note HP Smart is an Intel only app. It should be Universal.
I found the log files for PSDrMonitor and they are full of errors going back to the oldest log record on May 25. It looks like PSDrMonitor is hammering the network looking for the printer, even though HP Smart can see it when I open the app:
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Bypass SETUP Cartridges - HP OfficeJet Pro 9015
Hi, my mom gave me a HP OfficeJet printer that didn't come with any cartridges. When I put in new HP cartridges to start it up, the printer said I needed the setup cartridges. What do I do?
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hp 2130 not printing mac solved
Hi I want to share had 2130 hp not printing on my mac catalina.
download the driver 5.1 from apple website.
when you ad the printer in preference select in use software and from the list select the HP DeskJet 1110 model.
hope it will help. It made me sweat.
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THE DOUBLE SIDED PRINTER OPTION ON MY HP OFFICEJET PRO 6960 DOESNT SEEM TO WORK ANYMORE. WHEN I GET
THE DOUBLE SIDED PRINTER OPTION ON MY HP OFFICEJET PRO 6960 DOESNT SEEM TO WORK ANYMORE. WHEN I GET TO LAYOUT I CAN SEE OPTION BUT IT IS GREYED OUT AND I CANT CLICK THAT OPTION
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Printer
I know there is a quite mood. I just cant seem to find it.
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HP Smart For MacOS High Sierra (10.13.6)
The HP Smart app updated from the Mac App Store and is not working on my old spare laptop which is running MacOS High Sierra (10.13.6). Is it possible to get a link to the install dmg file for a version of HP Smart that is compatible with High Sierra?
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Regional settings of Envy 4520
Hi, I've purchased the Envy 4520 printer in Singapore and then moved to Poland. Now I bought the ink 302 but it doesnt work. I'd like to reset the regional settings of the printer. Can you please help.
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